Reporting Incidents

We take harassment, discrimination and bullying very seriously and are here to provide support and advice to you if you do experience, witness or have been informed of any forms of this.

We are committed to a zero tolerance approach towards any incidents which includes but is not limited to:

  • Sexual harassment and assault
  • Racism
  • Homophobia
  • Transphobia
  • Disability discrimination
  • Religious discrimination
  • Bullying
  • Physical violence
  • Anything else you feel you'd like advice and support with that is not mentioned above

This can come in many forms including face-to-face and digitally (online and email).

Reporting an incident:

Do you require urgent assistance?

  1. If you have been physically assaulted, attacked or need urgent assistance please contact the emergency services on 999.
  2. If you are on campus or halls of residences: call security on 0116 252 2888 (emergency) or 0116 252 2023 (non-emergency)
  3. To report a crime and other concerns that do not require an emergency response please call 101.

For all other incidents:

  1. You can report an incident to us online or in person at any time.
  2. Online reporting:
    1. Please email us with details of the incident to
    2. This email will be sent to an authorised Students’ Union Senior staff member.  
    3. If you would like to receive support and advice from us in whichever way is most appropriate to you, then please leave your contact details.
    4. If you wish to remain anonymous then do make this clear in the email that you send,  we will then not get in touch with you following your report and therefore wouldn't be able provide you with any support or advice.
  3. Speaking with a senior member of staff:
    1. If you would like to speak to a member of staff, please come to the Education unit in the Percy Gee Building and ask for a manager. 
    2. The Education Unit is open 10:00 – 16:00, Monday to Friday.

Further support services:

The following services can provide you further support whether you have had a personal experience, witnessed an incident or want to provide details of support services to another person.

You can access these services directly via their contact details below or alternatively if you’d like some support accessing these services, please follow the online or in-person methods to speaking with us above.

Leicester Talks
This is a signposting service run by the Union which includes a comprehensive list of the support services available on campus and within the community. For a full list of these services visit: .

Some of the main services included in Leicester Talks are:  


Campus based services:

Counselling & Wellbeing (Mental Health Services)

If you have been affected by an incident Counselling & Wellbeing can offer sessions with trained counsellors as well as free advice and information to students about mental health.

Opening Hours: Monday to Friday, 09:00am to 05:00pm (some appointments may be available after 5pm).

Phone: 0116 223 1780




Student Welfare Service 
Provide advice on Bullying and Harassment as well as financial issues, leaving care, childcare and benefits.

Opening Hours: Monday to Friday, 09:00am to 05:00pm.

Phone: 0116 223 1185




Independent Sexual Violence Advisor 

Provides coordinated sexual and domestic violence advice to anyone who has experienced this at any time (i.e. recently or historically).

Drop-in session runs on Thursdays from 10:30-13:30, from the Education Unit in the Students' Union.

Those who can't attend can either contact the ISVA, Seetal, directly on 07714134042, Monday to Friday 9:00-17:00, or call the helpline at any time on 0116 273 3330.


Safe Space Drop-In 

Is a confidential, 1-1 listening and signposting service. It's ideal if you need some support from either UoL or community support services and want to know which services can help you.

Open Hours: Fridays 11-1pm (Term time only)
Visit us: Upper Ground Floor (Education Unit)



Nightline is a student-run, anonymous telephone service for students, which provides listening, support and information services.

Opening Hours: 08:00pm to 08:00am every night.

Community based services:

Juniper Lodge

They provide help and support for those affected by rape and sexual assault in Leicestershire.

They have a team of specially trained, who understand what impact rape and sexual assault can have on people’s lives. They can help with recovery, both physically and emotionally from the experience, whether report to the police or not

Phone: 0116 273 3330 (24 hour voicemail service)




Victim First

Free, independent, and confidential service for victims and witnesses of crime and high risk antisocial behaviour in Leicester, Leicestershire, and Rutland.

Phone: 0800 953 9595 (8am - 8am Monday - Friday; 9am - 5pm Saturday)



Address: Victim First, Mansfield house, 74 Belgrave Gate, Leicester LE1 3GG


LGBT Centre

Leicester Lesbian Gay Bisexual and Transgender Centre is a voluntary organisation supporting lesbian, gay, bisexual and transgender people in Leicester, Leicestershire and Rutland.

Phone: 0116 254 7412


Address: 15 Wellington Street, Leicester, Leicestershire, LE1 6HH


For a full list of community services, click here